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  • January 23, 2017 11:45 AM | Kirsten Lovett (Administrator)

    Want to keep up to date with news and trends related to sales and service? LSSO Updates are available by email and in the Members section of our website.

    Sign Up to receive LSSO Updates by email.

    Join LSSO to view past issues.

    January 2017 Updates - Legal Industry Headlines and Trends for 2017 

    From the Editors Desk: Legal Industry Headlines and Trends for 2017

    By John O. Cunningham, Chairman of the Editorial Board

    The Legal Sales and Service Organization (“LSSO”) asked its board of advisors and industry leaders to share with our members their forward-looking visions of legal industry headlines and trends in 2017.

    They came up with an array of predictions related to competitive pressures and trends, mergers, automation, technology, data analytics, artificial intelligence and more.

    Check out their insights below, and please feel free to send us your own suggestions, comments and contributions to our newsletter (which we hope to publish more regularly in 2017). You can send your input to Kirsten Lovett at or to John Cunningham at

    Read the full issue.

  • January 05, 2017 9:23 AM | Kirsten Lovett (Administrator)

    The Legal Sales and Service Organization (LSSO) will launch its fifth Women Rainmaking Survey for Lawyers in a few weeks. LSSO conducted its first Women Lawyers Rainmaking Survey in 2003. This groundbreaking survey provides significant findings including:

    • The keys to rainmaking success
    • Profiles of successful women rainmakers
    • How much time is dedicated to business development for best results
    • What business development activities work best
    • What are the barriers to advancement, potential road blocks to success, and areas for improvement
    • How firms and others are supporting women lawyers
    • Best practices for firms and women lawyers
    About the Survey

    Silvia L. Coulter and Catherine Alman MacDonagh, co-authors of The Woman Lawyer’s Rainmaking Game, are once again directing the survey.

    Sponsorship Opportunities
    Partnering with LSSO and sponsoring this survey allows your organization to demonstrate your commitment to the advancement of women in the law.  Please contact Kirsten Lovett at for more information.

    Past Survey Results

    LSSO members, log into your account to see past Women Lawyers Rainmaking Survey Results.

  • January 05, 2017 9:18 AM | Kirsten Lovett (Administrator)

    LSSO's annual RainDance Conference is the key resource of the organization.  The two-day conference is filled with high-level interactive sessions, roundtables and lively discussions with industry thought leaders.  

    RainDance offers less of the theory and more of the practical, effective sales and service strategies for attendees to bring back to their firm and implement immediately.  With an intimate setting, you can expect open and honest dialogue among the attendees about the challenges they face in meeting the demands of the increasingly competitive and evolving industry.

    RainDance is for firm leaders who have significant responsibilities for client retention, client growth, new business development, client service, and process improvement strategies to shape the future of their firms. It is recognized and known for attracting the highest caliber of attendees who are often regarded as the thought leaders in their firms and those who help shape the industry.

    Register Now for early rates.

  • January 05, 2017 9:14 AM | Kirsten Lovett (Administrator)

    The Legal Sales and Service Organization (LSSO) is pleased to announce the third Sales & Service Awards for the legal industry.   The award will salute the efforts and results from individuals/teams who have helped their firm drive revenue.

    For more information about the LSSO Awards Program please click here.

  • October 17, 2016 9:10 AM | Kirsten Lovett (Administrator)

    Please join us in welcoming Kirsten Lovett as LSSO's new executive director.

    Kirsten has more than 15 years of experience serving in business development roles for law firms and other professional service organizations.

    As we get ready celebrate our 16thyear, we look forward to having Kirsten help us continue our mission of serving as a source of innovative ideas and events for the legal community. 

    Kirsten will oversee member services, LSSO’s annual RainDance Conference, sponsor and partner programs, and special initiatives such as the Women’s Rainmaker Survey. 

    Read LSSO's Press Release.

    Contact Kirsten:

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