Chicago Conference Focus: Metrics & Benchmarking
Join legal procurement and operations professionals, in-house counsel, private practice lawyers, and law firm executives for a day of professional legal procurement. Learn, network, exchange thoughts and experiences, and open up channels of communication between buyers and sellers of legal services.
What you'll learn in Chicago:
- What do clients measure and what do they think law firms should measure? What do clients pay attention to? What are useful metrics & benchmarks for legal work?
- How can best practices benchmarking drive change? Which benchmarks drive the right behavior?
- How can clients use metrics & benchmarking to balance competence, coverage, and cost? Solely focusing on cost as a yardstick typically does not yield the right results. What should clients and firms do to achieve the best outcome for everybody involved?
Click here for the Chicago program
Sign up here for the Chicago conference