LSSO News - from the Legal Sales and Service Organization - 617.726.1500

Can we weather this economic storm? Yes, we can. We must - we have a responsibility as sales, service excellence and process improvement professionals to lead the way. Our firms and clients are counting on us! Now, more than ever, these are the areas of focus that any business must maintain and continue to invest in for staying competitive and, in some cases, surviving. LSSO is here to help.

LSSO’s RainDance Conference™ June 3-5, Chicago

Keynote Speakers: What Really Works in Sales Management?, Dr. David B. Godes, Harvard Business School and The Role of General Counsels in Changing the Rules of the Game, Michele Coleman Mayes, Esq., Senior Vice President & General Counsel, The Allstate Corporation

We know this is a tough year and that budgets are tight – so, we’ve rolled back pricing to 2004 rates, elevated the conference agenda (have you  seen who's on the 2009 faculty?!), and negotiated favorable rates at the fabulous Hotel Sax too. Our goal, as always, is that you realize a substantial return on your registration investment. Visit us at www.legalsales.org/raindance for more information and to see 5 reasons it makes good sense to attend RainDance this year. Here’s one:

RainDance is a unique conference experience designed for senior level leaders. Team retention is a crucial strategy for any firm and ongoing professional development is part of every firm’s plan. Firms should extend professional development to all firm senior professionals. Since LSSO's RainDance Conference™ is the conference conceived and designed for senior leaders in law firms and legal departments, it's the place where sophisticated professionals and industry thought leaders turn for their own professional development.

RainDance Program Agenda

New in the LSSO Library – For Members Only

Five Ways to Get Introductions to Potential New Clients by Wilbur Swan

How to Win with Client Interview Programs by Bruce D. Heintz

LSSO’s Process Improvement Certification Courses – Lean Sigma for Law Firms and Legal Departments

Efficiency is the word for 2009. Whether you: are wrestling with finding tools that enable your firm to meet the ACC Value Challenge; want to find was to stop wastes of time or resources and reduce errors; or are trying to become a leaner, more effective organization, process improvement is the way to go. For more information about LSSO’s leadership, white and yellow belt courses or a custom program for your firm or law department, please contact Catherine MacDonagh at cam@legalsales.org or call LSSO at 617.726.1500.

Check out this article: Process Improvement for Law Firms. MBD: Are You Operating at Optimum Efficiency?

Take the LSSO Survey Today!

Here’s your chance to tell us what you want (what you really really want). In order to better serve our new and returning members, we want your feedback on LSSO member benefits. We invite you to give us your input as to what LSSO can do to enhance your LSSO experience and assist you during these tough economic times. Not yet a LSSO member? We also want to hear from you! Please take our survey and share your thoughts on what you want from LSSO. Take LSSO survey and guide your professional association! Click here now: http://www.zoomerang.com/Survey/?p=WEB228TGMDHJJK

Want to talk to a live person? We have one for you! Please contact Amy DiLisio, Director of Member Services, at 617.726.1500 or amy@legalsales.org.

As always, we welcome your feedback and thank you for your support. LSSO News is FREE - pass it on!

LSSO - www.legalsales.org